A friend and I started carrying a pad around with us when we'd start drinking. We were always convinced that we had brilliant ideas when we were drunk and if we only remembered them... As it is, we came up with some pretty cool t-shirt designs.
So it was a bit like that last night. We talked about the service industry - how you can't count on ever getting service these days. Remember when petrol stations were called service stations? Z energy have started making noises about bringing some level of service back to petrol stations.
When I was growing up the department store Farmers had a huge building in town. A multi-story building. I remember the toilets. Outside the toilets there was an area where you could sit down and wait.
As a teen, I occasionally ended up sitting outside of changing rooms while feigning interest in some girl or another's clothing choice. They used to have seats! That's all gone as well.
Shopping is no longer the experience it once was. Farmers in town is a rather sad affair these days. The other day I had gone in and found that I had to ring a bell and wait for someone to open the door to use the changing rooms. I had also gone to Hallensteins - they'd seemed surprised when I'd said I'd already tried the clothes on. And Rebel Sports, while looking for sun glasses (I'm starting to wonder about the whole sun glasses thing. Why is it somehow acceptable to try them on in horrible lighting?) I'd asked one of the staff for an opinion. He didn't even try to be convincing.
New Zealanders really need to start complaining. We need to be more demanding. A workmate was saying that her local kebab place had become kind of crap (I have to wonder why kebab places can't seem to get it right - as customers, we don't want to see raw disgusting looking meat on the spits. Americanised, overlit, computerised tills don't impress us - thinking about your decor and having it pokey with atmosphere is a win. Sauce is just that - it really shouldn't make up the majourity of the kebab. We'd much rather pay a little bit more and have lamb we can taste rather than that flavourless pressed crap. We'd much rather pay a little bit more and have a meal rather than having the portions be pathetically small). She hasn't complained yet. I had a laugh with her and told her "she's more kiwi than she thinks".
I was buying my daily sandwich at the bakery across from work. I ALWAYS refuse a plastic bag. A friend was with me and said to me "I don't get why people refuse the bag. It's already made so they're not saving the environment at all".
That's that classic "I can't make a change" attitude. If enough people refuse plastic bags then demand goes down and less of the bags are produced as a result. Or that's the hope anyway. And then there's the whole voting thing. The bit about "wasting" a vote. Actually - I shouldn't really talk about that. The results of the referendum annoyed me to no end. If we were to change our voting system, most people would go with First Pass the Post?!
Anyway, the reason we don't get any sort of service? It's because we let companies and people walk all over us. We don't complain. We don't believe we can make a change. And given the results of that referendum, I'm wondering if we actively put ourselves in that position.
I complained to a big chain of pizza stores. I had assumed that other people would have as well. It turns out, mine was the first. Given the complaint though, the pizza store in question has improved greatly and always seem just a little busier every time I go there. They can't improve if they don't know what they're doing wrong.
And bollocks to Baillies counter point the last time - that people are idiots. Sod it - if enough people complain about stuff they think is wrong, perhaps things would improve. We'd start to get treated well. We'd get some sense of service. It'd be nice if people actually cared.
I wasn't terribly impressed when Starbucks seemed to have lost my order (despite having taken the money for that order) and for my 10 minutes wait offered up the coffee I had ordered. The sad bit is that I didn't complain. I grumpily took my coffee as any further delays would have made me late for a meeting.
So even when people know they're doing something wrong, they're not making amends. It's not their fault. Obviously. And we're not holding them accountable. It's definitely time to do something...
Oh - and the original point of this post - that's the only bit I can remember today for a post from last nights conversation. Oh well. Given that I'm about ready for a holiday, chances are I'll be drunk again coming up with ideas for further blog posts in no time.